Innovation at the peak of fight against the epidemic

New challenges of the epidemic and quarantine do not just require fast, but also completely new solutions. And for us, such a solution was the operational refinement of the mobile application for HIV patients, which firstly in Ukraine made it possible to make an appointment using the phone. The quarantine will end, and the innovative functionality of the application will remain, and will help people in their daily fight against the disease.

Task

In recommendations for overcoming the COVID-19 pandemic, CDC and WHO emphasized the need to establish an online schedule for patient visits in specialized health facilities in order to escape long waiting in queues and crowds in the halls of health facilities.

Solution

Within the framework of the ACCESS Pro project we support the implementation of Medical Information System ‘HIV infection in Ukraine’ (MIS HIV), we were able to launch an online schedule of patients’ visits in health facilities specializing in the treatment of HIV infection.

For this purpose, the special module ‘Registry’ was urgently updated in MIS HIV, which allows patients to make an appointment directly from the ‘100% LIFE’ application in their smartphones. This application was also developed by  ‘100% LIFE’ specifically for HIV patients, and is integrated into the Medical Information System ‘HIV Infection in Ukraine’.

Result

The interface of the module has become more convenient for medical staff; the video instructions for connecting facilities and making an appointment are posted in the system itself. In addition, project specialists actively support health facilities in connecting to the Registry module. 50 establishments already support online appointments, and their number is growing daily.

Thus, appointments were organized, and their number in the waiting zones of medical establishments significantly decreased. What is more, the ‘100% LIFE’ mobile application is used as a communication channel for the exchanging of relevant information about COVID-19 and tips for people living with HIV.