Smaller teams – more sustainable services

Despite restrictions and quarantine, GHRN service sites continue to work to ensure ongoing customer support. We cannot stop. And at the same time, we cannot risk the health of our social workers.

Task

Preventive measures in Georgia were quite strict from the very beginning. We had to find a solution to continue working, as our clients really need us.

Solution 

It was decided to restructure the work schedule, optimize working hours and divide employees into several permanent shifts. Thus, in case of infection of one person – only one group (in which this person worked) will go to quarantine, while other groups will continue to work. At the same time, we minimized the number of contacts of each employee, since they worked with the same people. A special guide that outlines work schedules, safety precautions, and operating
rules during the COVID-19 pandemic has been developed and approved. All service areas were provided with safety equipment (including masks, disinfectants, gloves, medical gowns, etc.).

Results 

All the employees are happy and healthy ☺

And clients have uninterrupted services.